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CUSTOMER SERVICE

At AurenBox, we want your shopping experience to be simple, secure, and hassle-free from start to finish.

Our customer support team is here to help with questions about products, orders, payments, shipping, tracking, returns, and refunds.

Need assistance? Contact our support team and we'll be happy to help. If you're contacting us about an existing order, please include your order number so we can assist you faster.

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Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (ET)

Email

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

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